Terms & Conditions
Monthly Video Editing Subscription
By completing this purchase, I acknowledge and agree to the following Terms & Conditions for the monthly video-editing subscription plan provided by Magical Studios:
1. Service Description
This subscription includes up to 30 professionally edited short-form videos per month (Reels, TikTok, YouTube Shorts).
Services include creative editing, sound cleanup, voice and subtitle synchronization, pacing refinement, storytelling enhancement, sound effects (when applicable), and consistent content delivery aligned with the brand identity provided by the client.
Delivery operates on an ongoing continuous-flow model based on the submission of client materials.
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2. Content Submission Requirements
To maintain operational efficiency and ensure creative consistency, the client is strongly encouraged to submit at least 50% of their content within the first five (5) days of each subscription cycle.
Daily submissions are accepted, but batch submissions significantly increase quality, planning efficiency, and delivery flow.
Delays in delivering content or instructions may result in delivery delays without affecting the subscription period.
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3. Client Materials & Assets
The client must provide all raw footage, audio files, images, logos, references, captions, or any necessary creative input.
If no media is submitted, Magical Studios will assume no external visuals are required.
If Magical Studios sources creative assets or stock content, only one revision round applies specifically to those assets.
The client is responsible for delivering usable files. Content quality affects final output quality.
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4. Music & Direction
Music will be selected by the editing team unless the client specifies a track at the time of submission.
Creative direction must be aligned with the onboarding questionnaire and onboarding Zoom session.
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5. Delivery Time
Delivery timelines depend on the submission format:
• Individual submissions: up to 24 business hours per video
• Batch submissions (recommended): approximately 7 business days per 15 videos
Delivery time begins only once all required content and instructions are received.
Weekends and official holidays are not counted toward delivery time.
These timeframes ensure strategic planning, quality preservation, and efficient post-production flow.
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6. Business Hours
Official operating hours are Monday to Saturday, 8:00 AM – 5:00 PM (EST).
Sundays are closed.
Support may occasionally be offered outside of business hours as a courtesy, but such support is not guaranteed nor included in the service commitment.
All official work, communication, and deliveries occur within business hours.
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7. Unlimited Revisions Policy
Unlimited revisions apply exclusively to the same base creative concept, meaning tone, script, messaging, structure, and concept must remain consistent.
Requests that alter tone, storyline, format, creative direction, concept, or structure may constitute new work and are subject to editor approval based on workload and production schedule.
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8. Creative Brief & Onboarding Session
To establish a clear creative direction, the client agrees to complete a detailed onboarding questionnaire defining:
• Brand tone & voice
• Visual references
• Pacing preferences
• Target audience behavior
• Messaging style
• Content strategy alignment
Additionally, a Zoom onboarding session will be conducted.
By accepting these terms, the client grants consent for this Zoom meeting to be recorded for internal production reference only, allowing editors to follow the approved creative direction accurately.
Revisions must remain aligned with the established creative brief and onboarding call.
Any new creative ideas after production begins may be considered as separate work.
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9. Rollover Videos
Unused credits roll over only if the subscription remains active.
If the subscription is not renewed, all remaining video credits expire permanently.
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10. Automatic Renewal & Billing Authorization
By subscribing, the client authorizes automatic monthly billing for the same subscription amount every 30–31 days.
The subscription will automatically renew unless canceled prior to the renewal date.
The client agrees to maintain an active payment method.
Service may be paused if payment fails.
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11. Subscription Duration & Payment
The subscription period is 30 days from the date of purchase and continues month-to-month unless canceled.
Payment must be completed in full prior to activation.
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12. Communication Channels
All communication and project updates are handled exclusively through WhatsApp messaging for organization and workflow efficiency.
Outside of the onboarding call, additional phone or video calls are not included.
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13. No-Refund Policy
All payments are final and non-refundable, due to allocation of creative resources, project scheduling, and production workflow.
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14. Portfolio Usage Rights
The client maintains ownership of all delivered content.
Magical Studios may showcase final results for portfolio and marketing purposes unless the client requests otherwise in writing.
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15. Limited-Time Offers
If the subscription is acquired under a time-sensitive promotional discount (e.g., 15-minute fast-action offer), the discount applies exclusively during the promotional window. After expiration, standard pricing applies.
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16. Privacy & Data Protection
Magical Studios is committed to full client confidentiality and secure data handling.
All files, content, login information, payment data, and internal communication remain private and will never be shared with third parties unless legally mandatory.
All materials are stored securely and used solely for service fulfillment.
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17. Professional Conduct & Communication Policy
Magical Studios operates a trained support and creative team focused on professionalism, empathy, and efficient communication.
The client agrees to maintain respectful, professional communication at all times.
Harassment, threats, profanity, abusive language, or hostile behavior — verbal, written, or symbolic — may lead to suspension or termination of services without refund.
Mutual respect is required for productive collaboration.
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18. Modification of Terms
Magical Studios reserves the right to update these Terms & Conditions as necessary.
Continued use of services constitutes acceptance of updated terms
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19. Taxes and Fees.
The price includes the Stripe processing fee (2.9% + $0.30), plus applicable taxes which may vary depending on the state or jurisdiction. Charges are billed on a monthly recurring basis
